Payments
- PAYPAL
- Open your FREE paypal account here
Third Party Content Declaimer
- Attention Intellectual Property Rights Owner
If you feel any of our products violate your Trademark, Design or Patent Rights, please contact us immediately and we will instantly remove any offending listing pending further discussions. We guarantee to respond to any email send to us within 24/7.
Returns & Exchanges
We offer 7-day money back guarantee on all products. If you would like to return or exchange an item, please contact us and we will instruct you on how to send the item(s) back. Please keep in mind, shipping charges are not refundable.Customs Taxes and Duties
- You may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the merchandise is dutiable and the value of the item is above the threshold set by the country's laws. You should contact your local customs office for further information, because Custom policies vary a lot from country to country. In addition, when ordering from exotic-mousepad.com, you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the goods.
Cancel or Modify an Order
- If you need to cancel or modify your order, contact our customer service. Please include the order number of the item(s) that you would like to cancel or modify to ensure accuracy.
- Please keep in mind, if your order has been processed, you cannot cancel or modify it.
Secure Ordering
- Your financial payment information is our first priority at exotic-mousepad.com, we use Paypal to collect your payments. PayPal is designed from the ground up to be one of the safest ways to send money online. Unlike other financial institutions, our payments are sent without sharing financial information. In fact, PayPal never shares your financial information with or sells it to merchants.
- Your sensitive financial information is securely stored on Paypal servers. When you use PayPal / Credit Card to pay online, you provide only your PayPal email address, or your credit card information, this information will be stored on Paypal server only. The merchants/retailers receive payment from PayPal without ever seeing your financial information.
- For more security please visit Paypal Security Center, here you'll find powerful fraud-fighting tips, tools and technology.
- If you have any questions about the safety and security of your personal information, please feel free to e-mail us.
Shipping
- All orders will be produced and shipped within 2 - 4 days.
- Transit time 8 - 15 business days depends on your country.
- All Shipping to Malaysia by Pos Register.
- Ship worldwide except ISRAEL.
- Item will be ship by POS Malaysia.
- Delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.